Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at email@example.com.
Q. Where do you ship from?
A. While our corporate office is based in Knoxville, TN, we ship from our manufacturing facility in Guangzhou, China. Multiple item orders will be shipped in the same package.
Q. Are youth sizes available?
A. No. Our jerseys come in Men's sizes only. All our jerseys are hand-stitched and produced at our own manufacturing facility.
Q. How long will it take for my items to arrive?
A. It will usually take 10-20 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.
Q. How long will it take to receive a tracking number?
A. Tracking numbers are given within 48 hours of the order being placed.
Q. Where can I place an order from?
A. You can place an order from any country, we ship worldwide.
Q. Is shipping free?
A. Shipping is free on orders $75+. For all other orders, shipping is $5.
Q. Where is you company located?
A. Our corporate headquarters is located in Knoxville, Tennessee; Supply warehouses in: USA; High-Quality vendor contacts in: China
Q. Which currency will I be charged in?
A. We process all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.
Q. Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive an order number after placing their orders.
Please contact us if you don't receive one within 24 hours.
Q. Who can I contact if I have a problem with my order?
A. All inquiries can be forwarded to firstname.lastname@example.org.
Q. How can I pay?
A. We accept all Major Credit Cards: Visa, Mastercard, Discover, and Amex.
Q. Is Checkout on this site safe and secure?
A. You can be absolutely sure that all purchases here are safe and secure.
Q. If I enter my email address will you sell my information?
A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
Q. Will I (the customer) have to pay customs?
A. For most countries you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.